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Clean Uninstall & Data Reset

Whether you are preparing for a major update or simply want to start fresh, this guide will walk you through completely removing MemoryBox from your system. While most updates happen automatically, certain “Critical Updates” require a manual clean-up to ensure your new version has a perfectly clear path to set up its database. Beyond updates, we believe you should always have total control over your information; if you ever wish to completely wipe your local memory and start with a blank slate, these steps will ensure no trace of the app or its data remains on your machine.

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1. Remove Application Binaries

First, remove the core application and browser extension from your system.
1

Quit MemoryBox

Ensure the application is fully closed.
2

Move to Trash

Open your Applications folder in Finder. Right-click the MemoryBox app and select Move to Trash.
3

Remove Extension

In Chrome, navigate to chrome://extensions. Find the MemoryBox card and click Remove.Note: You may need to restart Chrome to fully clear the extension from active AI chat windows.

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2. Wipe Persistent Local Data

The uninstaller does not automatically delete your local memory database. To perform a truly “clean” install, you must manually delete the data directories.
Check for both names: Depending on your previous version, the data folder may be named either MemBox or MemoryBox. Please ensure both are removed.
  1. In Finder, select Go > Go to Folder…
  2. Paste the following path: ~/Library/Application Support/
  3. Locate and delete both the MemBox and MemoryBox folders.

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3. Reinstall

Once your environment is cleared of legacy assets and data, you can proceed with a fresh installation.

Start Fresh

Follow the Quickstart Guide to deploy the latest Lab-Verified build.